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FAQ

Depending upon the scale of your project, new pool construction can take anywhere from 60 to 75 days. Contact us for detailed information about your project.

Absolutely! Anyone who has experience trying to sell their home knows it is much easier with a swimming pool. It increases your liveable space and adds significant value to your property.

We’ll design a pool that is unique to you and custom fit to your backyard. No matter the size or shape, we will make your backyard come to life.

Organic contaminants like ammonia or nitrogen build up in a pool over time. Massive amounts of such contaminants can interact with a pool's chlorine to form chloramines, which give off that potent chlorine smell that many people associate with pools. To get rid of this harsh odor, it's necessary to superchlorinate -- or shock -- pool water back to normal chlorine levels. While it may seem counterintuitive, adding a large amount of chlorine to a pool can make the undesired odor go away. Some pools should be shocked once a week, while others can go a significantly longer time. Follow manufacturers' instructions before superchlorinating your pool to get the best results.

Pool water should be tested regularly to make sure it's clean and healthy. The pH scale is a measurement of acidity or alkalinity that runs from 0 to 14. A reading between 7.2 and 7.8 is ideal; this range is safe for swimmers and helps sanitizers work at top efficiency.

You can monitor your pool's pH level with a testing kit. There are many kinds of testing kits available; however, most homeowner versions are either reagent kits or test-strips. Reagent kits aren't too difficult to use. You take a sample of pool water, then add liquids or tablets to it. The water changes color, indicating its chemical balance. Test-strips work differently. When you submerge them in the pool for a few seconds, dyes they contain cause them to change color. Next, match up the strip to a color chart to determine the pool's pH level. Use this information to gauge what kind and how much of the chemicals your pool needs.

A lot of water will be lost throughout the swimming season largely because of evaporation and normal wear and tear, such as swimming, splashing and exiting the pool. When you remove debris with your skimmer throughout the week, that's also a good time to check the water level. Ensure it doesn't fall below the level of the skimmer, otherwise the pump could be damaged. If the water is low, use a garden hose to bring it up to safe levels.

If you drain your pool to perform maintenance or once the swimming season has passed, be careful to not let the pool sit empty too long. As a general rule, it's best to leave water in a pool throughout the winter because the weight of the water counteracts with forces from the ground pressing up against the pool from below.

Pool heaters typically require the least maintenance of all pool equipment. Gas heaters can work fine without being serviced for a couple years, and electric ones can last even longer. Consult your manufacturer's manual for specific care instructions. Sometimes, calcium scales build up inside the tubes of a heater and restrict flow, preventing the water from heating adequately. If this happens, recruit the help of a professional because the heater may need to be disassembled and have its tubes cleaned out with a wire brush or acid. Hiring someone to service your pool can cost $100 or more per month, depending on the maintenance your pool requires.

There are three kinds of pool filters: cartridge, sand and diatomaceous earth. While there are different maintenance procedures for each type, all require periodic cleaning depending on the type of filter and how often a pool is used. Cleaning the filter more often than recommended can actually hinder the filtration process. A clean filter is less efficient than one with a mild amount of dirt in it because the dirt helps trap other particles, which removes debris from the water. However, you don't want to let the filter get too dirty. A sign that it's time to clean is an increase in flow between the pressure gauge and flow meter. Clean the filter when the difference reaches 10 to 15 pounds (4.5 to 6.8 kilograms) per square inch.